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Support

Support for Testing by XPLUS, whenever you need it

We provide support for the Testing by XPLUS application and its use within your regression testing — during implementation, and after go-live. For customers who want a deeper level of support, an annual support retainer is available.

Support Options

Two levels of support

Included

Basic Support

Included as standard during implementation and after go-live for clients with a purchased license.

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    Answering questions about using the Testing by XPLUS application
  • N
    Guidance on applying it within your regression testing
  • N
    Help resolving day-to-day queries about the tool

Standard with every implementation — no extra cost.

Optional · Annual

Support Retainer

For customers who need more than basic support, a support retainer can be purchased on a yearly basis.

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    A deeper level of ongoing support beyond day-to-day questions
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    Purchased annually alongside your Testing by XPLUS license
  • N
    Scoped around your team's specific support needs

Contact us for an individual quote.

Have a question about support, or want to discuss a retainer?

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